Shipping & Tracking
November 01, 2024
Shipping overview
We are committed to delivering your order as quickly and efficiently as possible. This shipping policy outlines our procedures and guidelines for processing and shipping your order.
Processing time
All orders are processed within 1-7 business days (Monday – Friday). Orders placed on weekends or public holidays will be processed on the next working day. You will receive a confirmation email once your order has been processed and shipped!
Shipping time
Typically arrives within 3-20 business days, depending on your location.
Freight charges
1. Shipping fee
Shipping charges are calculated based on your order weight, destination, and shipping method selected. Prices will be displayed at checkout for your review before final purchase.
2. Clear taxes and fees
The following countries require customs clearance fees: Switzerland, Malta, Serbia, Norway, and Chile.
Shipping details
Once your order ships, you will receive a shipping notification email with a shipping number. You can view and track your order through the shipping number, tracking link,
Transportation issues
1. Delay
Although we are experienced in estimating shipping time. However, unexpected circumstances such as region, weather, and policies may affect the delivery time during the transportation process. If you encounter this kind of situation, please contact us immediately to communicate and deal with it. Thank you for your patience and understanding.
2. Address accuracy
Please ensure your shipping address is accurate and complete. We may not be responsible for lost or delayed shipments due to incorrect or incomplete address information provided at checkout.
3. Transportation damage or wrong delivery
If your item was damaged in transit or shipped incorrectly, please contact our customer service team within 7 days of receiving your order. We will promptly assist you to solve the problem and take responsibility.
Other shipping issues
If you have any questions about our shipping policies, please contact our customer service team to answer your questions.
WhatApp: 85254423356
E-mail: vape.joyce831@gmail.com
Thank you for shopping with us! We look forward to serving you.